As a company that is committed to being a strategic partner to the channel, LIFT empowers you with the tools, knowledge and planning you need to help you proactively meet your customers’ business requirements, today and into the future.
Every customer is unique and so is your relationship with them. Delivering maximum value requires taking a holistic and long-term look at your customers’ business goals and how you can empower them to achieve them. LIFT can help you with this initiative through our diverse partner offerings.
Lifecycle Practice Development
Incorporate a lifecycle practice into your company that aligns specifically with your customers’ stated business objectives with LIFT’s Lifecycle Practice Development solution. From providing you with end-to-end guidance on how to build the practice itself, including developing processes, roles and responsibilities, to helping you grow your service offerings and capabilities to expand your revenue streams and gain a competitive advantage, we have you covered.
We offer three diverse program options customized to meet your specific lifecycle practice requirements:
- Partner Adoption QuickStart (PAQ): PAQ is conducted over 12 weeks via live online weekly sessions. It is customizable to align with each partner’s unique needs and processes and can be used by those who are already CX-certified or are seeking certification.
- PAQ 2.0: Our PAQ 2.0 program is an advanced engagement that takes place weekly over three-to-six months. It is designed for partners who already have a lifecycle practice and wish to add onto it or prepare for a CX audit.
- vPAQ: Our Virtual PAQ program is offered cohort-style, four-times-a-year, in nine-week increments. The program includes both online and recorded sessions and is targeted to helping partners who want to become CX-certified.
Ecosystem Consulting Partner
LIFT is dedicated to bridging the gap between technology and business for you and your customers. Our Ecosystem Solution Design introduces LIFT into your existing ecosystem, as your partner in optimizing existing workflows and introducing new processes to improve operations and collaboration.
We also assess how you can get the most out of your current ecosystem, and expand it beyond you, your customer, and the technology vendor to deliver additional value. We bring disparate partners together across the full ecosystem, so you can improve customer satisfaction through additional capabilities and services, while growing your business through larger, multi-partner engagements.
Consulting services include:
- Industry Solution Design
- Adoption as a Service
- Business Consulting
- Solution Development
- Application Design
- Business Workflow Design
- Business Adoption Roadmaps
Lifecycle Delivery Services
As one of the pioneers in lifecycle services, LIFT is your outsourced resource to fully run your existing lifecycle engagement program, and help you grow delivery and expand your customer base. LIFT works on behalf of partners to build and manage their adoption service offerings. LIFT’s team will run the practice on behalf of our partners to ensure maximum impact of a customer’s investment and increase wallet share by 30% or more.
- Pre and Post Sales Adoption Consulting
- Adoption Delivery Services
- Customer Success Reporting and Tools
- New Service Offerings
- Software Renewal Processes
Don’t just listen to us
Hear what some of our clients have to say about our services and how we maximized their full potential.