Research

Connect information to action with research

You can't improve what you don't measure

Our team of researchers will help you collect the data you need, make sense of it and turn it into actionable insights to improve your digital experiences.

Delivering a great customer experience is essential in today’s competitive landscape.

Transform your business with the power of Research!

One bad experience is all it takes to lose a customer.

Imagine having a website that is truly intuitive to your customers, and the skills, tools and support to manage multiple, interconnected experiences. Plus, the data and insights to stay ahead of the competition. LIFT will help you collect, interpret and leverage insights for your success!

Our researchers will help you collect the data you need, make sense of it and turn it into actionable insights to improve your digital experiences. Delivering a great customer experience is essential in today’s competitive landscape.

One bad experience is all it takes to lose a customer. Imagine having a website that is truly intuitive to your customers and the skills, tools, and support to manage multiple interconnected experiences. Plus, the data and insights to stay ahead of the competition. LIFT will help you collect, interpret and leverage insights for your success!

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Research: Into the Minds of Your Customers

Man using accessibility features on computer

You Aren’t Doing Enough for Digital Accessibility and Disability Inclusion

By Emily Hammer Recommendations and guidelines are good for what they do: demanding a bare minimum. But rarely are they able to keep up with ...
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Measuring Brand Performance

The Brand Experience Index (BXi) breaks down four key attributes of your brand and tracks how each evolves over time. To arrive at your Brand ...
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Does Your Brand Measure Up?

It can be particularly beneficial to obtain a Brand Experience Index before and after significant marketing efforts to measure the actual impact on the minds ...
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