Established in 2014 by two Cisco alumni, LIFT pioneered the evolution of customer success into tangible outcomes. With core values rooted in ambition, tenacity, and delivering genuine value, we are dedicated to helping our customers earn customers for life.
Recognized with Cisco’s ‘Customer Experience Advanced’ certification and celebrated among the fastest-growing U.S. companies, our footprint stretches across tech giants like Salesforce and Cisco. Through our exhaustive expertise in global tech and B2B consultancy, we’ve empowered over 2,500 individuals and partnered with 500+ global organizations, setting a gold standard in customer success enablement.
With a vision to democratize customer insights, LIFT stands as a beacon for businesses seeking to identify opportunities and mitigate risks.
We don’t just elevate customer success; we redefine it.
Helping our customers earn customers for life through actionable insights.
To redefine customer success by democratizing insights, empowering businesses to take action on their opportunities, and forging lifelong customer relationships.
Strategically Ambitious means we have a blue-sky mentality. We set our ambitions high because we know that’s where the biggest rewards lie. However, this doesn’t mean we chase every opportunity, we have a measured approach to choosing what to, and what not, to pursue.
Tenacious Problem Solving means we are ready to take on any challenge with enthusiasm, energy and a "can do" attitude. We are creative and flexible enough to look for new ways to solve problems. We believe no problem is too big or too small to solve.
Authentic Value means we are trustworthy and honest in our interactions. No games, no gimmicks, just focused on delivering the most value for everyone involved, from our customers and partners to vendors and employees. We are always looking for ways to improve our value, and we never sacrifice quality or service in the name of profits.
Meet our leadership
Chief Innovation Officer/Founding Partner
Chief of Staff