Channel Programs

Grow your value to customers, so you can grow your business

Our approach

As a company that is committed to being a strategic partner to the channel, LIFT empowers you with the tools, knowledge and planning you need to help you proactively meet your customers’ business requirements, today and into the future.

Every customer is unique and so is your relationship with them. Delivering maximum value requires taking a holistic and long-term look at your customers’ business goals and how you can empower them to achieve them. LIFT can help you with this initiative through our diverse partner offerings.

Lifecycle Practice Development

Incorporate a lifecycle practice into your company that aligns specifically with your customers’ stated business objectives with LIFT’s Lifecycle Practice Development solution. From providing you with end-to-end guidance on how to build the practice itself, including developing processes, roles and responsibilities, to helping you grow your service offerings and capabilities to expand your revenue streams and gain a competitive advantage, we have you covered.

We offer three diverse program options customized to meet your specific lifecycle practice requirements:

vPAQ: Our Virtual PAQ program is offered cohort-style, four-times-a-year, in nine-week increments. The program includes both online and recorded sessions and is targeted to helping partners who want to become CX-certified.
Partner Adoption QuickStart (PAQ): PAQ is conducted over 12 weeks via live online weekly sessions. It is customizable to align with each partner’s unique needs and processes and can be used by those who are already CX-certified or are seeking certification.
PAQ 2.0: Our PAQ 2.0 program is an advanced engagement that takes place weekly over three-to-six months. It is designed for partners who already have a lifecycle practice and wish to add onto it or prepare for a CX audit.

Ecosystem Consulting Partner

LIFT is dedicated to bridging the gap between technology and business for you and your customers. Our Ecosystem Solution Design introduces LIFT into your existing ecosystem, as your partner in optimizing existing workflows and introducing new processes to improve operations and collaboration.

We also assess how you can get the most out of your current ecosystem, and expand it beyond you, your customer, and the technology vendor to deliver additional value. We bring disparate partners together across the full ecosystem, so you can improve customer satisfaction through additional capabilities and services, while growing your business through larger, multi-partner engagements.

Consulting services include:

Industry Solution Design
Adoption as a Service
Business Consulting
Solution Development
Application Design
Business Workflow Design
Business Adoption Roadmaps

Lifecycle Delivery Services

As one of the pioneers in lifecycle services, LIFT is your outsourced resource to fully run your existing lifecycle engagement program, and help you grow delivery and expand your customer base. LIFT works on behalf of partners to build and manage their adoption service offerings. LIFT’s team will run the practice on behalf of our partners to ensure maximum impact of a customer’s investment and increase wallet share by 30% or more.

Services include:

Pre and Post Sales Adoption Consulting
Adoption Delivery Services
Customer Success Reporting and Tools
New Service Offerings
Software Renewal Processes

Don’t just listen to us

Hear what some of our clients have to say about our services and how we maximized their full potential.

"Bring whatever you want to bring. We have that level of confidence that we will be able to create those profiles and those understandings of any device."

"We have engaged the LIFT team at CPUC, LA Courts, and Riverside Courts with immediate benefit and ecstatic customers."

"LIFT is helping us provide the right level of access to all virtual courtroom participants and observers in a seamless workflow, that also meets security and privacy standards that are essential to the judicial system."

"LIFT really stepped up during the COVID pandemic to help our customers with use cases and workflows helping make Webex easier to use."

"Users and analysts had a tremendously positive response to our rollout of TDX and we believe that the responsive, iterative approach you took to the research was largely responsible for that. Thanks for your partnership!"