LA Childrens Hospital

Healthcare Use Case


Children’s Hospital of Los Angeles (CHLA) was faced with a number of challenges – security in particular was top of mind. With over 30,000 connected devices, the hospital needed to expand their proactive security environment and coverage across the enterprise with the adoption of automated security tools with proactive capabilities to reduce complexity and enforce security policies.


It’s about telling the story of value

“IT leadership is more than technical skill and project execution, it’s about telling the story of value as expressed by new ways of working.”

Dr. Jeff Kaplan, COO


CHLA engaged LIFT to provide consultative support to ensure their end-users receive the full value of their security technology investments. LIFT worked with the hospital’s IT staff to conduct a web security upgrade to improve the management of risks to the network associated with internet-based threats.

The LIFT team helped drive the adoption of CHLA’s security software investments by identifying the highest value features and functionality, deploying them to minimize security risk, and auditing them on an ongoing basis to proactively improve the hospital’s security environment.


LIFT helped the IT team tell the story around value as it relates to security software and prevented them from making unnecessary additional software purchases. In a two-month period, CHLA was able to review 150 million possible threats and block 550,000.

  • Improved end-user satisfaction and utilization of security tools to achieve higher levels of compliance and reduce risk
  • 10% increase of automated security tools intervention in first month
  • System generated 35% reduced exposure to threats
  • Ability to achieve compliance and privacy enforcement goals
  • Containment of high/very-high risk cloud-based applications with < 1.8% of all applications monitored since deployment and over 2.6m security data points monitored in the first 30 days


Children’s Hospital Los Angeles (CHLA) is a 501(c)(3) nonprofit institution that provides pediatric health care and helps patients more than 528,000 times each year in a setting designed just for their needs.

CHLA is a provider of more than $232.6 million in community benefits annually to children and families. As the first and largest pediatric hospital in Southern California, CHLA relies on the generosity of philanthropists in the community to support compassionate patient care, leading-edge education of the caregivers of tomorrow and innovative research efforts that impact children at our hospital and around the world.